Terms and Conditions

Please be advised that it is mandatory to carefully review the terms and conditions prior to signing up for your 12-month membership, renewal, or directory listing on the Tamworth.me platform. This will ensure that you are fully aware of your rights and obligations as a user, and can confidently proceed with your subscription.

Terms and Conditions.

1. Scope and use of the subscription Elite Group (Nationwide) Limited T/A Tamworth.me subscription grants the legal entity that has taken out the subscription (the “Customer”) the right to use the Tamworth.me directory and services (the “Services”). The subscription may not be used by other people or organisations. 

2. Acceptance of the subscription Elite Group (Nationwide) Limited T/A Tamworth.me subscription terms are agreed by the Customer once they sign up for a package and in doing so it can be reasonably assumed that the Customer has read and understood these Terms and Conditions.  These Terms and conditions will represent the agreement (the “Agreement”) between the Customer and Elite Group (Nationwide) Limited T/A Tamworth.me (the “Parties”). 

3. Duration and termination of the subscription The subscriptions run from the date, as specified on the ‘Sign-up now’ online form. The subscriptions have yearly renewal term. At the end of the period, the subscription will automatically renew for another year unless terminated by the Customer. The minimum subscription period is 12 months for annual subscriptions. Subscriptions may be terminated by email to hello@tamworth.me, one month before the expiry of the subscription (i.e. for subscriptions with yearly renewal term running from April to March, the termination notice must be received before the end of February). The agreement cannot be terminated for a period of subscription already initiated and the Customer will not be entitled to a refund for that subscription period. The Customer may terminate any subscription free of charge within two weeks from date of signature of the Agreement, provided that the Customer did not start using the Services which includes using links to the website or QR code. Elite Group (Nationwide) Limited T/A Tamworth.me shall (without prejudice to any other rights or remedies it may have) be allowed to terminate the subscription immediately without giving the Customer prior notice if the Services or subscription is misused (including, but not limited to, use by other people or organizations). In the event of any of the Parties filing for bankruptcy, the Agreement will be terminated, and all Services will be terminated immediately, unless otherwise specifically agreed in writing between the Parties. 

4. Price, additional costs and payment terms Prices for each service can be found online. Elite Group (Nationwide) Limited T/A Tamworth.me guarantees that no price increases will be applied for the Services ordered at the time of commencement and that these shall be reviewed annually.  All basic design costs are included in the price for each service rendered. Any additional work required outside the reasonable time required to create each service will be subject to additional discretionary charges. Clients are advised that any amendments made to the service after it is live may attract additional costs, and a quotation will be provided, based on the remit of work. It is recommended that clients thoroughly review their service requirements before signing them off to avoid any additional charges. Payment is required on invoice.  If the subscription is not paid at the due date, a first reminder will be sent to the Customer. Access to the Services will be blocked until receipt of payment.  Failure to make payment may result in your website being allocated to another customer operating in the same industry at a discounted cost for the remaining duration of your subscription.  Elite Group (Nationwide) Limited T/A Tamworth.me will not be responsible for any loss, damage, costs, expenses or other claims of the Customer or any third party resulting from the suspension of the Services. The Customer agrees to use e-mail or another electronic method of transmission to be specified in the subscription Agreement. The customer must provide with the e-mail address for receiving invoices and reminders. Invoices shall be paid the bank account / account number as specified on the invoice. 

5. Operating stability Elite Group (Nationwide) Limited T/A Tamworth.me aims to provide the highest possible degree of operating stability but is not responsible for any breakdown caused by factors beyond its control. Such breakdown includes but is not limited to domain name failure, power failures, errors occurring in equipment, connections, telecommunications connections, or the like. In all events, Elite Group (Nationwide) Limited T/A Tamworth.me along with its partners aims to re-establish normal operations as quickly as possible. 

6. Maintenance of the System Elite Group (Nationwide) Limited T/A Tamworth.me is entitled to make operational changes to the System for improvements or otherwise (for example by developing or updating software) without giving the Customer prior notice. In some exceptional circumstances, it may be necessary to suspend access to the Services. Elite Group (Nationwide) Limited T/A Tamworth.me will not be responsible for any consequences of such a suspension.

7. Rights The platform remains the full property of Elite Group (Nationwide) Limited T/A Tamworth.me. Individually customised webpages relating to the Services also remains the property of Elite Group (Nationwide) Limited T/A Tamworth.me unless otherwise stipulated. Elite Group (Nationwide) Limited T/A Tamworth.me may at any time transfer its rights and obligations under this agreement to any economic affiliate, subsidiary, or business unit, or any of their affiliated companies or divisions. 

8. Liability of Elite Group (Nationwide) Limited T/A Tamworth.me Elite Group (Nationwide) Limited T/A Tamworth.me has taken reasonable measures to ensure that the Services are virus-free from virus, bugs, defects, malfunctions, trojans horses but no warranty is given to this effect and Elite Group (Nationwide) Limited T/A Tamworth.me shall have no liability if this is not the case. To the extent permitted by law, Elite Group (Nationwide) Limited T/A Tamworth.me disclaims all warranties with respect to the Services, either express or implied, including but not limited to any implied warranties of suitability or fitness for any particular purpose. Elite Group (Nationwide) Limited T/A Tamworth.me shall not be liable to the Customer or any third-party for any indirect, punitive or other damages or losses including, without limitation, damages for loss of profits, business interruption, loss of data or the restoration hereof, claims of infringement of third-party intellectual property rights, product liability or personal injury arising out of the use of or inability to use the Services. Elite Group (Nationwide) Limited T/A Tamworth.me liability will be limited and capped to a total aggregate amount of the value of payments made by the Customer for the period of 12 months before the occurrence of the incident giving rise to the liability. 

9. Data Processing Agreement, privacy policy and Confidentiality Elite Group (Nationwide) Limited T/A Tamworth.me has taken the necessary technical and organisational security measures to prevent information saved by the Service from being accidentally or illegally destroyed, lost or wasted and to prevent such information from falling into the hands of any unauthorised party or being misused. Elite Group (Nationwide) Limited T/A Tamworth. will not disclose any information received about the Customer to any third party except where it is required to do so by any court or regulatory authority and then only to the extent necessary. 

10. Marketing Elite Group (Nationwide) Limited T/A Tamworth.me shall be entitled to refer to the Customer name and logo and the Services provided in its marketing collateral, including a brief description of such services. Material on the website, flyers, presentations, outreach and any material displayed publicly are considered marketing collateral for the purpose of this clause. 

11. System changes and feature updates and other news. Elite Group (Nationwide) Limited T/A Tamworth.me informs its users about system changes, feature updates, and other news by e-mail. Therefore, all registered users on the Elite Group (Nationwide) Limited T/A Tamworth.me platform accept that their name and email used for the registration are added to the newsletter mailing list. 

12. Entire Agreement The Agreement contain the entire agreement between the Parties and supersede all previous correspondence or communications whether written or oral. Elite Group (Nationwide) Limited T/A Tamworth.me may amend these Terms as required from time to and all such amendments will apply to the next renewal of the subscription. 

13. Force Majeure Except to the extent provided in this Agreement, Elite Group (Nationwide) Limited T/A Tamworth.me shall not be liable for any default or delay in the performance of its obligations under this Agreement if and to the extent such default or delay is caused, directly or indirectly, by a force majeure, and provided the non-performing Party is without fault in causing such default or delay, and such default or delay could not have been prevented by reasonable precautions and could not reasonably be circumvented by the non-performing Party through the use of alternate sources, workaround plans or other means. ‘Force Majeure Event’ means an event, or a series of related events, that is outside the reasonable control of the party affected (including failures of the internet or any public telecommunications network, failures of the Provider's hosting provider, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars).